Refund policy

Because our magnets are custom-made using the photos or designs you provide, all sales are final and we do not accept returns or exchanges for change of mind.

We want you to love your order. If your magnets arrive damaged, defective, or if we made an error in your order, please contact us within 7 days of delivery. Include your order number and clear photos showing the issue. After reviewing your request, we may offer a replacement or refund, as appropriate.

Please review your photos and order details carefully before submitting your order. Customers are responsible for the quality, orientation, cropping, spelling, and accuracy of the photos, text, or designs they provide. Colors and image appearance may vary slightly between screens and the finished printed product.

Orders may be canceled within 24 hours of purchase. After 24 hours, or once production has started, orders cannot be canceled or changed. To request a cancellation, please contact us as soon as possible with your order number.

For questions about an order, please contact Movement Magnets using the contact information provided on our website.

This policy does not limit any rights you may have under applicable law.